PROBLEMS AND PROSPECTS OF IMPLEMENTING QUALITY ASSURANCE MONITORING MECHANISMS AT THE LEVEL OF GENERAL SECONDARY EDUCATION INSTITUTIONS IN UKRAINE

Abstract

The current transformation of the Ukrainian educational system, intensified by decentralization, digitalization, and increased demands for transparency and accountability, requires the development of modern tools for assessing education quality at the level of general secondary education institutions. The aim of this article is to substantiate the need for implementing quality assurance monitoring mechanisms through the development of a balanced system of key performance indicators (KPIs) specifically adapted for Ukrainian schools. The relevance of the research stems from the lack of a unified national framework for school performance evaluation, which significantly hinders effective strategic planning, institutional self-assessment, and informed decision-making. The methodology is based on a combination of systems analysis, comparative studies of international monitoring practices, and modeling of school performance indicators. The research applies the conceptual framework of the Balanced Scorecard (BSC) to create a multidimensional evaluation model that encompasses not only academic results but also internal processes, stakeholder satisfaction, innovation dynamics, and social inclusiveness. The study reveals that existing approaches to monitoring in Ukrainian schools are largely fragmented, narrowly focused on test results, and fail to address broader components such as management effectiveness, emotional well-being of students, or stakeholder engagement. In contrast, the proposed KPI-based monitoring framework allows for integrated evaluation of institutional performance, supports adaptive governance, and fosters continuous development. The suggested indicators reflect academic success, implementation of innovative technologies, parental and student satisfaction, inclusive practices, and efficient use of resources. The author highlights the need for gradual implementation, supported by training, digital tools, and legal standardization. The practical value of the article lies in offering a structured and scalable approach for school leaders and policymakers to assess and improve the quality of educational processes in a dynamic environment. It also provides a foundation for further empirical studies on the impact of strategic management tools on the performance of general secondary education institutions in Ukraine.