SYNERGY OF HUMAN AND ORGANIZATIONAL FACTORS IN THE DECISION-MAKING PROCESS

Nataliia Bieliaieva

doi:10.32782/2415-3583/40.24

Nataliia Bieliaieva State University of Trade and Economics https://orcid.org/0000-0001-8833-1493

DOI: https://doi.org/10.32782/2415-3583/40.24

Keywords: synergy, decision-making, human factor, organizational behavior, collective intelligence, managerial competencies, digital transformation

Abstract

The study is driven by the increasing complexity of the managerial environment, where the effectiveness of organizational decisions is determined not only by formal procedures but also by the interaction among the cognitive, emotional, and social characteristics of decision-makers. The research hypothesis holds that the synergistic interaction of human and organizational factors yields a qualitatively higher level of decision-making than either factor alone, and its effectiveness depends on the degree of institutional reinforcement of individual competencies. The study finds that productive synergy emerges under conditions of balanced integration of psychological safety within teams, distributed leadership, and adaptive organizational structures. It is stated that digital transformation substantially expands the space for this synergy through collective intelligence tools and decision support systems.

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